Lupamat is very careful in meeting the needs of its customers and ensuring that the customer is satisfied with the service provided. Lupamat aims to build long-term relationships with all its customers and focuses on managing the customer satisfaction process without compromising on concepts such as reliability, reputation and quality service. Lupamat's core customer relationship vision is to create a positive customer experience and achieve results in all processes, from the first contact with the customer to the sale and delivery of the product, product delivery and after-sales customer relations. solution-oriented approaches.